Data Protection
Your Privacy Matters
ALHARETH INTERNATIONAL FZ-LLC is committed to protecting your personal data and maintaining the confidentiality of your project information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and international best practices.
UAE Data Protection Compliance
We comply with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and international data protection standards.
Secure Data Handling
We use industry-standard encryption, access controls, and security protocols to protect your information from unauthorized access, loss, or misuse.
Transparent & Honest Practices
We're transparent about what data we collect, how we use it, how long we retain it, and who has access to it. No hidden practices or surprise uses.
Last updated: January 2025
Information We Collect
We collect information only when necessary to deliver project management consultation and maintain service quality. Everything we gather serves a clear business purpose—nothing more.
Contact Information
Your name, email address, phone number, company name, job title, and business location. We collect this to communicate with you about your project needs and service delivery.
Project Details
Project scope, objectives, timeline, budget, deliverables, industry type, and organizational structure. This information helps us understand your requirements and provide tailored project management services.
Communication Records
Email correspondence, WhatsApp messages, phone call notes, and contact form submissions. We retain these to maintain project continuity, document agreements, and provide service history.
Payment Information
Billing address, invoice details, and transaction records if services are engaged. Payment processing is handled by secure third-party providers; we do not store credit card details.
Website Usage Data
Pages visited, time spent on site, browser type, IP address, and referral source. We collect this through cookies and analytics tools to improve our website and understand visitor needs.
Communication Preferences
Your preferred contact method, language preference, and consent status for marketing communications and service updates. This helps us respect your communication choices.
Information You Provide Voluntarily
Any additional information you choose to share—such as project documentation, stakeholder lists, vendor details, or feedback—is collected only with your explicit consent and used solely for the purposes you specify.
How We Use Your Information
ALHARETH collects your information for specific, legitimate business purposes. We never sell or share your data with third parties without your consent. Below is how we use the information you provide.
Delivering Services
We use your contact details and project information to provide project planning, scheduling, monitoring, risk management, and coordination services tailored to your needs.
Client Communication
We communicate via email and WhatsApp about project status, timelines, milestones, progress reports, and any changes or issues that arise during your engagement.
Service Improvement
We analyze service performance and gather feedback to improve our methodologies, reporting, and overall service delivery for future engagements.
Legal Compliance
We use your information to comply with UAE regulations, fulfill contractual obligations, prevent fraud, and maintain accurate records for audit and legal purposes.
Specific Uses by Communication Channel
Email Communications
We use your email address to send project updates, service notifications, invoices, and important information about your engagement. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
WhatsApp Communications
With your consent, we may use WhatsApp to send project updates, quick notifications, and coordinate real-time communication. You can opt out of WhatsApp messages at any time by notifying us.
Contact Form Submissions
Information submitted through our website contact form is used to respond to your inquiry, assess your project needs, and follow up with relevant service information. We retain this data to maintain a record of your inquiry.
Website Analytics & Cookies
We use cookies and analytics tools to track website usage, improve user experience, and understand visitor behavior. These tools help us optimize our site and provide better service information. You can control cookie settings in your browser.
Data Security, Retention & Your Rights
ALHARETH INTERNATIONAL takes data security seriously and respects your privacy rights. We implement industry-standard protections and comply with UAE data protection regulations.
Data Security Measures
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols (SSL/TLS).
Access Controls
Only authorized personnel with a legitimate business need can access your personal data. Access is restricted and monitored.
Secure Storage
Your data is stored on secure servers with firewalls, intrusion detection, and regular security audits.
Incident Response
We have procedures in place to detect, respond to, and report any data breaches in compliance with UAE law.
Data Retention Policy
Active Project Data
We retain project-related information for the duration of your engagement plus 3 years for legal and audit purposes.
Communication Records
Email and WhatsApp communications are retained for 3 years to maintain service history and comply with contractual obligations.
Website Analytics
Anonymous analytics data is retained for 12 months. Personally identifiable information is deleted after 90 days unless you have an active engagement.
Deletion Requests
You can request deletion of your data at any time. We'll comply where legally permissible and where no contractual or regulatory obligation requires retention.
Your Privacy Rights Under UAE Law
Right to Access
You can request a copy of any personal data ALHARETH holds about you. We'll provide this information clearly and within 30 days of your request.
Right to Correction
If your personal data is inaccurate or incomplete, you have the right to request correction or updates. We'll ensure your records reflect current, correct information.
Right to Erasure ("Right to Be Forgotten")
You can request deletion of your personal data, subject to legal and contractual retention requirements. We'll comply where applicable and inform you of any reasons we cannot delete certain information.
Right to Opt Out of Marketing
You can unsubscribe from marketing emails or communications at any time. Simply reply to any message with "unsubscribe" or contact us directly, and we'll remove you from our mailing list immediately.
Right to Data Portability
You can request your personal data in a structured, commonly used format so you can transfer it to another service provider if desired.
Right to Lodge a Complaint
If you believe your privacy rights have been violated, you can lodge a complaint with the UAE Data Protection Authority or contact us to resolve the issue.
Third-Party Sharing & Data Processors
ALHARETH does not sell, trade, or share your personal data with third parties for marketing purposes. However, we may share your information with trusted service providers in limited circumstances:
- Payment Processors: Secure third-party payment providers to process invoices and transactions (they do not store your credit card details).
- Email Service Providers: To send project updates and communications (subject to your consent and opt-out rights).
- Analytics Providers: To understand website usage and improve our services (anonymized data only).
- Legal & Regulatory Authorities: When required by law or to comply with court orders and government requests.
- Project Stakeholders: With your explicit consent, we may share relevant project information with your team members, vendors, or other stakeholders you authorize.
All third-party service providers are contractually bound to protect your data and use it only for the purposes specified by ALHARETH.
Contact ALHARETH for Privacy Inquiries
Have questions about your privacy or want to exercise your data rights? Contact our team anytime. We respond to all privacy requests and inquiries within 24 hours.
Phone
+971 50 513 1406Location
Ras Al Khaimah, United Arab Emirates
Response Time
We respond to all privacy requests within 24 hours during business days.
Policy Updates
ALHARETH may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by email or by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
Last updated: January 2025